FAQs

Frequently Asked Questions

  • How much is the rental fee, and what does it include?

    See pricing page

  • What is the capacity of the building?

    200 is our capacity per building code. We cannot exceed this number.

  • How do I reserve a date?

    We require a $1,000 non-refundable deposit (applies towards your package pricing but is not refundable if you cancel) to reserve your date.

  • What dates are available?

    See our available dates page

  • Do you have open business hours?

    Yes, our open hours are Monday-Thursday, 9 am-3 pm. You are welcome to stop by but know that we run another business (Phoenix Cove Adult Daycare Center during these hours and may need more time to chat). You can book tours online so you can have our undivided attention.

  • Is there a food and beverage minimum?

    You can bring your own caterer or order food from a licensed facility/restaurant. It cannot be home-cooked. We require a certificate of insurance from your caterer naming Phoenix Hall Event Center as the additional insured.

  • How many cars can park in your parking lot?

    Our parking lot has 35 spots, but there is plenty of parking on the street.

  • Can we leave cars parked overnight?

    Yes, but you must move it by 5 pm Sunday.

  • What type of tables do you have?

    We have 60’ rounds, ideally for eight people. Possible nine, but it may be tight.

    Five high tops tables with ten high bar chairs (optional), but the max capacity is 200

    We also have a sitting area with three couches and three recliners, but it is optional. We can remove it.


  • Do you have a layout of your floor plan?

    Yes, we can email it to you, just ask.

  • What time do I have access to the facility?

    8 am- 11:59 pm on the date of reservation

  • How do I access the building?

    We have a custom code for you to access the building, and a team member will be available for any questions.

  • Why is there a 24-hour surveillance sign on the building?

    We have security cameras outside the building and security cameras in the main hall & kitchen.

  • What are payment terms?

    $1,000 deposit at the time of booking your date

    50% Six months out from your event date

    Security deposit ($500) plus the remainder of your balance due 90 days from the event


  • Are candles allowed?

    No, we only allow flameless candles (tea lights)

  • Do you require insurance?

    Yes, we require a day of event insurance (for everyone) with host liquor (if you choose the BYO bar package)

Don’t see your question answered! Dial (612) 800-3886.

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